Job Overview

Austrade is looking for a Network Engineer to join the team responsible for the support and maintenance of its global IT network. The network supports staff across approximately 60 locations in over 50 countries, and is required to be available 24x7. With a cloud-first approach in place, this role provides an opportunity to contribute to reducing the on-premise footprint while supporting ongoing operational and project work.

This role involves both operational maintenance—responding to incidents and service requests—and project work to implement new digital services and enhance network capabilities. It requires flexibility in working weekends, outside of normal business hours, and providing on-call support.

Key Duties & Responsibilities

• Provide day-to-day Level 2 and 3 support and administration for Austrade's global network.
• Respond to system faults, perform configuration updates, monitor system health, and maintain disaster recovery manuals.
• Install, configure, and maintain Cisco and Fortinet hardware and software platforms to support Data Centre Networking, SDWAN, VPN Remote Access, and WiFi.
• Identify and recommend technical improvements within and beyond formal projects.
• Research, evaluate, and implement new hardware, software, and processes to enhance Austrade’s corporate communication networks.
• Manage system upgrades while following ISM guidelines to maintain a Maturity Level 2 security posture.
• Ensure network documentation and standard operating procedures are up to date.
• Participate in an on-call roster to respond to urgent issues after hours and work weekends as needed.
• Collaborate with Austrade’s Information Technology Service team to support service delivery and uphold diversity, ethical practices, and occupational health and safety standards.

Eligibility

• Australian citizenship is required.
• Must hold, or have the ability to obtain and maintain, a Negative Vetting Level 1 security clearance.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme, you will be invited to participate in further assessment activity if you choose to apply under the scheme; declare a disability; and meet the minimum requirements for the job.

For more information, visit: https://www.apsc.gov.au/recruitability

Contact Details

Contact: Rodney Chalker

Phone: +61 (2) 6201 7433

Agency Website: Austrade

Getting to Know Austrade

Austrade is an Australian Commonwealth Government agency with approximately 11,100 staff based across 98 offices in 50 countries. Reporting to the Minister for Trade and Tourism, Austrade’s core purpose is to grow Australia’s prosperity and promote the nation globally.

Austrade supports Australian exporters to expand internationally, facilitates high-quality international investment into Australia, boosts the visitor economy, and provides commercial insights to inform government policy. The agency plays a key role in Australia’s economic security, focusing on net zero transformation, trade modernisation, export diversification, and the growth of First Nations businesses.

Austrade values the diversity of its workforce and is committed to providing an inclusive and flexible working environment.

Want to know more? Visit Working at Austrade.

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